|Updated service counter|
Other things are very noticeable, like our new Service Counter. We have moved it to be separated from the retail sales counter to make busier times less chaotic for the customers. Service and repairs will now not be in the way of your checking out and getting out there to ride!
We also updated our service packages to better reflect our customer's needs. We sat down and took stock of how many repairs were basic, just check overs, or more serious repairs. Data and experiences over the last decade were considered. The old packages we offered weren't very flexible in terms of "add ons", and some were antiquated, based on tradition which has been rendered obsolete.
So what we came up with is more flexible, reflective of today's rider's needs, and in many cases, will actually ring up to be less money than they would have with the old packages we offered. We're dedicated to doing a better job up front, when we check in bikes, and we feel that will also raise the bar for our service department versus the competition. We're pretty proud and stoked to offer this new system to you in our Service Department, and we look forward to seeing you and your bicycles very soon.
We're pretty stoked about the new lines and how they will enhance your cycling, help you gain higher performance, and look better on your bicycle. Who doesn't like to look better? Yeah........you know you do! So, stay tuned for announcements of the new lines and be prepared to check out the new stuff coming in this Spring for all your Summer cycling needs.
We've got four models to choose from and also the Burley Travoy commuter/urban cargo unit, which is a trick little two wheeled cart you can take off the bike and right into your office or shopping store. (Even Waterloo's Mayor has one!) We also carry the Nomad, Burley's cargo trailer made to haul a variety of stuff, or use it to haul your baggage on your next tour. Perhaps carry that stereo and "adult beverage cooler" on that cross state ride at the end of July? Yes!
We've been busy to get ready to be busy helping you. We believe 2014 will be the best year for you to visit Europa Cycles ever. We are ready and waiting to get your bicycles serviced, and to supply you with anything you might be needing to get off on the right foot this cycling season. Stop in and see all the 2014 Raleigh, Trek, and Salsa bicycles plus the Sun recumbents and trikes. And have a cup of coffee on us while you are there. See ya soon......